Every Missed Call
Is a Client
Who Hired Someone Else
Meet James — your law firm’s calls answered 24/7 with the professionalism your clients expect, even when you’re in court, in a consultation, or off the clock. Every enquiry handled, every consultation booked, every urgent matter escalated immediately.
Less than $1/day · Cancel anytime
Three Ways Attorneys Lose Clients
Every Single Week
Solo practitioners and small firms run lean. When you’re in court or with a client, the phone rings — and that potential retainer walks straight to your competitor down the street.
You’re in Court, Phone Rings
A new client calls needing legal help urgently. You’re mid-hearing, phone off. Goes to voicemail. They call the next attorney on Google. That attorney picks up. You never got the chance to earn that retainer.
$2,000–10,000+ retainer lost
After-Hours Calls Go to Voicemail
Legal problems don’t keep business hours. Someone gets served papers at 7pm. They need an attorney now. Your voicemail answers. Their anxiety drives them to whoever picks up — and that attorney is now their attorney.
60% of urgent legal calls happen after hours
You Screen Every Call Yourself
As a solo practitioner, you answer every call personally — only to spend 20 minutes with someone who isn’t a good fit, can’t afford your rates, or needs a practice area you don’t cover. James screens first so you only talk to the right clients.
5+ hrs/week lost to unqualified enquiries
Meet James.
Your Practice,
Always Professional.
James answers every call with the authority and discretion a law firm demands — qualifying potential clients, booking consultations, and ensuring urgent matters reach you immediately. He maintains your firm’s professional reputation on every single call.
Powered by voice AI — sounds authoritative and professional, maintains the standard your firm’s reputation demands.- Screens and Qualifies New Client EnquiriesJames identifies the legal matter type, urgency, and whether it falls within your practice areas — so you only consult with prospects who are a genuine fit for your firm.
- Books Consultations While You’re in CourtNew client consultations booked directly into your calendar while you’re in a hearing, with a client, or off the clock. Every opportunity captured, no gaps in your schedule.
- Escalates Urgent Matters ImmediatelyTime-sensitive situations — an arrest, a served injunction, an emergency custody matter — routed directly to your mobile with full context. James knows the difference between routine and urgent.
- Maintains Confidentiality and DiscretionJames is trained to handle sensitive legal enquiries with appropriate discretion — no details shared, no information volunteered, caller information recorded securely for your review only.
Every Call. Every Client. Every Retainer.
Plain English — exactly what changes for your practice when James answers your phone.
| CAPABILITY | WHAT OTHERS CALL IT | WHAT IT MEANS FOR YOUR PRACTICE |
|---|---|---|
| Calls Answered 24/7 | 24/7 call answering | New client enquiries answered during court, consultations, evenings and weekends — no retainer lost to voicemail again. |
| New Client Screening | Lead qualification & analysis | James identifies matter type, urgency, and practice area fit — you only spend time on clients who are right for your firm. |
| Consultation Booking | Google Calendar integration | Initial consultations booked directly into your calendar during the call — while you’re in a hearing, your pipeline keeps filling. |
| Urgent Matter Escalation | Dynamic call transfer & routing | Arrests, injunctions, emergency custody — James recognises urgency and routes immediately to your mobile with full call context. |
| Practice Area Knowledge | Business knowledge training | James knows your practice areas, fee structures and geographic coverage — answers basic enquiries accurately without involving you. |
| Intake Information Capture | Call logging & transcripts | Complete new client intake summary — matter type, parties involved, timeline, contact details — ready for your review before the consultation. |
| Spam & Cold Call Filtering | Spam & robocall blocking | Marketing calls, legal services vendors and cold callers filtered out — only genuine client enquiries reach your attention. |
| Existing Client Handling | Returning caller recognition | Existing clients recognised, calls handled professionally — messages taken with full context, urgent matters escalated immediately. |
96% Less Than a Full-Time Legal Receptionist
A full-time legal receptionist costs $3,000–4,000 a month. James screens every enquiry, books every consultation, and covers every hour you’re unavailable — for a fraction of the cost.
| Comparison | Legal Receptionist | Answering Service | ★ BESTJames by Rexpt |
|---|---|---|---|
| Monthly cost | $3,000–4,000/mo | $250–400/mo | Yes — From $119/mo |
| Answers during court/consultations | No | Takes message | Yes — ✓ Fully handles |
| Screens new client enquiries | Yes — ✓ | No | Yes — ✓ Every call |
| Books consultations | Yes — ✓ | No | Yes — ✓ Into your calendar |
| Answers after hours | No | Sometimes | Yes — ✓ Always |
| Escalates urgent matters | If available | No | Yes — ✓ Immediately |
| Knows your practice areas | Yes — ✓ | No | Yes — ✓ Auto-learns |
| Captures full intake details | Basic notes | No | Yes — ✓ Complete intake |
| Filters marketing/spam calls | Sometimes | No | Yes — ✓ |
| Never calls in sick | No | Yes — ✓ | Yes — ✓ |
| Setup time | Weeks of hiring | Several days | Yes — ✓ 3 minutes |
| Legal Receptionist | ★ BESTJames by Rexpt |
|---|---|
| $3,000+/mo | ✓ From $119/mo |
| No court coverage | ✓ Fully handles |
| No after-hours | ✓ Always |
| Slow to escalate | ✓ Immediately |
| Needs training | ✓ Auto-learns |
| Basic notes only | ✓ Complete intake |
| Can fall sick | ✓ Never |
| Weeks of hiring | ✓ 3 minutes |
| Lets spam through | ✓ Filters spam |
| 2–4 weeks notice | ✓ Cancel anytime |
James Costs Less Than
One Billable Hour
- 300 minutes/month
- 1 language
- Free VoIP number
- Call forwarding & triage
- Spam protection
- Consultation booking
- Basic call analysis
- CRM integration
- Lead type analysis
- 750 minutes/month
- Multi-lingual
- Free VoIP number
- Call forwarding & triage
- New client screening
- CRM integration
- Caller sentiment analysis
- Lead type analysis
- Persuasive lead nurturing
- 1,500 minutes/month
- Multi-lingual + switching
- Minute rollover
- Dedicated account manager
- Assisted agent training
- Explicit lead analysis
- Human callback support
- CRM integration
- Full intake reporting
Still Confused?
Try James For Just $20
Questions Attorneys Always Ask
Does James maintain client confidentiality?
Yes. James is configured to collect only the information necessary to route and log the call — matter type, urgency, contact details, and a brief description of the legal situation. He does not solicit confidential case details, does not share any caller information with third parties, and all call records are accessible only to you through your secure Rexpt dashboard.
Can James screen for specific practice areas and turn away poor-fit callers?
Yes. During setup you define your practice areas, geographic coverage, and any matter types you don’t handle. James identifies the caller’s legal matter and if it falls outside your practice, he politely explains that the firm doesn’t handle that matter type and suggests they seek appropriate counsel — professionally maintaining your reputation without wasting your time.
What happens when a client calls about an arrest or urgent emergency?
You define urgency triggers during setup — arrests, injunctions, emergency custody, restraining orders, for example. When James identifies these situations, he immediately routes the call to your designated emergency mobile number. For matters that are urgent but not immediate, James flags them in your call log with priority status for your first available callback.
Can James handle calls from existing clients, not just new enquiries?
Yes. James recognises returning callers from your contact list and handles them appropriately — taking detailed messages, logging urgency, and routing based on your triage rules. Existing clients receive the same professional treatment as new enquiries, with their calls prioritised based on the rules you define.
Will callers know they’re not speaking to a member of your firm?
James sounds professional and authoritative — callers experience a knowledgeable legal receptionist. You choose whether James introduces himself as a member of your team, your firm’s virtual receptionist, or discloses he’s an automated service. Many attorneys prefer "virtual receptionist" as a transparent and professional framing that sets appropriate expectations.
How quickly can I get James set up for my practice?
Under 3 minutes for basic setup. James auto-learns from your firm’s website and Google Business listing. You define your practice areas, urgency triggers and triage rules — James is ready to answer professionally for your firm within minutes, before you spend a penny on a plan.
James is Ready.
Is Your Practice?
Every client enquiry that goes to voicemail today is a retainer someone else just signed. Start your 21-day trial and make sure that never happens again.
Less than $1/day · Full Scaler access · Converts to $119/mo after 21 days · Cancel anytime
